716-741-3000

Home Energy Assistance Program

HEAP

The Home Energy Assistance Program (HEAP) is a federally funded program through New York State to help families with their energy needs. If you are having trouble paying your bill, HEAP might be able to help you. You must meet certain qualifications to be eligible for a benefit.

The HEAP office will be open from November 2, 2020 until March 15, 2021 or until funds are exhausted. The basic benefit starts at $675 for propane delivery.

    Propane Tank for Grilling

    Find a HEAP Office:

    Erie County
    460 Main Street
    Buffalo, NY 14202
    716-858-7644
    Erie HEAP Website

    Genesee County
    5130 East Main Street, Suite #3
    Batavia, NY 14020
    585-344-2580 x6524

    Monroe County
    111 Westfall Road
    Rochester, NY 14620
    585-753-6477
    Monroe HEAP Website

    Niagara County
    20 East Avenue
    Lockport, NY 14094
    716-278-8400
    Niagara HEAP Website

    Orleans County
    14016 Route 31
    Albion, NY 14411
    585-589-7000

    Wyoming County
    466 North Main Street
    Warsaw, NY 14568
    585-786-8900
    Wyoming HEAP Website

    Am I Eligible?

    Check the household income chart below

     

    Household Size

    Gross Monthly Income

    1

    $2,610

    2

    $3,413

    3

    $4,216

    4

    $5,019

    5

    $5,822

    6

    $6,625

    7

    $6,775

    8

    $6,926

    Reliable Propane

    10140 County Road
    Clarence Center, NY 14032
    Phone: 716-741-3000
    Toll-Free: 800-675-8553

    Hours:

    Monday to Friday: 8 a.m. to 5 p.m.
    Saturday: 8 a.m. to noon