“Fast immediate response whether it’s an emergency or a silly question. Your people made us feel at home as soon as we moved in and gave us all the information we needed as new propane users and as new members of the community.”
Jody H. - Akron, NY

 “The guy who installed our tank and service was very nice, informative and friendly.”
Margaret Z. - Attica, NY

“I like how your employees truly care about the customer and their safety.”
Richard W. - Lockport, NY

“Fast and friendly service—I recommend you to anyone that I talk with!!!”
Clair T. - Lockport, NY

“The person loading our tank yesterday offered to carry the groceries into the house for my wife—excellent! Everything was done promptly and professionally—cleanup was also excellent.”
Bob & Darlene G. - Oakfield, NY

“Prompt and friendly service for deliveries and propane line & tank installation. Always excellent and fast problem solving from president and all staff (whether in office or field). Wish all companies were run this way!”
Doris H. - South Wales, NY

“…he saw me struggling with the way my dryer door opened and said, "Did you know you can switch the way that opens just like a fridge door?" I said no I never knew that. Then he said, “I can change that if you'd like.” He grabbed a screw driver from his back pocket and changed it in 5 minutes. It was and has been great ever since!”
Kathy M. - Wheatfield, NY

“When we first signed up for service, we were very impressed with how quickly the crew installed our underground tank and connected our service. Since then we have experienced no issues with deliveries or service and have a positive experience that we have shared with others who use LP gas.”
Phillip K. - Akron, NY

“Responsiveness and customer service are excellent”
Chris W. - Akron, NY

“Thank you so much for the wonderful job your service man (Jim) did installing our propane tank. We were with our old company for 20 years and our tank was hidden behind some white pines. Your service man was amazing removing the old tank and installing the new. How he maneuvered those tanks was amazing. He was kind and considerate. He checked all the lines and went over everything with us. I’m so glad we finally made the call and switched to Reliable. Thanks for a great job.”

Gail Hoffman
South Wales, NY


Office Hours:

Mon-Fri: 8am-5pm

Sat: 8am-Noon

Welcome To Warm and Comfortable Living

Do you feel neglected or taken for granted by your current propane provider?

Some suppliers don’t even offer safety checks and or efficiency adjustments for your appliances. In many cases these have not been done for years. Some families don’t change suppliers because it seems like a real hassle to have to go through to make a switch, but the customer should not feel “locked in” or “held hostage” to a supplier and they should never lose sleep over concerns about the age and safety of their system.

All you need to do is make one phone call to us. Our friendly team will take it from there. We will notify your present supplier and see that the old tank is removed. We will install a clean white or enviro-green tank and do a complete safety and efficiency check. To ensure you it will be hassle free, we do it all in 3 hours or less or dinner is on us! With Reliable Propane, you can come home to a safe, warm home.”



Ken Albrecht


Make The Switch over to Propane

Honor Tanks - Why we stand above the rest

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